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REFUND POLICY

If you are not totally satisfied with your product we offer a 30 day refund policy.  The product must be returned in the same condition that you received, unused and in its original packaging.  

 

Before returning the item, please email info@polaricebaths.com with the order id number and a quick explanation of why you want to return it.  

 

Please note we reserve the right to refuse a refund if the product is damaged or has been used.  The original shipping charges are non-refundable and you must cover the cost of the return courier cost. Upon receiving the product back to our warehouse, we will issue a refund within 3 working days.  You will be notified via email when the refund has been issued.  

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